Privacy Policy

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("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("the Platform"). By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, date of birth, gender, nationality, passport number, and other government-issued identification details.
• Contact Information: Email address, phone number, and mailing address.
• Application Details: Program preferences, visa application information, employment history, educational background.
• Financial Information: Tax-related documents, bank account details, payment information.
• Sensitive Data: Health information, biometric data (e.g., passport photo), criminal background checks, and other data as required by the application process.
• Technical Data: IP address, browser type, operating system, and information about your visit to the Platform, including pages viewed and links clicked.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process your application for work and travel programs.
• To verify your identity and the authenticity of submitted documents.
• To communicate with you about your application status, program updates, and other relevant information.
• To comply with legal and regulatory requirements, including those under the Data Protection Act, 2020.
• To improve our Platform and ensure the security of your data.
• For internal record-keeping and administrative purposes.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have provided your explicit consent for us to process your personal data.
• Contractual Necessity: The processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation: The processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our services, provided that such interests do not override your rights and freedoms.

4. Sharing Your Information

We may share your personal data with:

• Third-Party Service Providers: Entities that assist us in processing applications, managing data, and providing services to you.
• Government Agencies: As required for visa applications, tax compliance, and other legal obligations.
• Partner Organizations: For the purposes of coordinating your participation in work and travel programs.
• Legal Authorities: If required by law, or to protect our rights, property, or safety, and that of our users or others.

We ensure that any third-party recipients of your data are bound by confidentiality obligations and are required to handle your personal data in compliance with applicable laws.

5. International Data Transfers

Your personal data may be transferred to, and stored at, a destination outside of Jamaica. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the Data Protection Act, 2020. Such transfers will only be made to countries that provide adequate protection for personal data or where appropriate safeguards are in place.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

7. Your Rights

Under the Data Protection Act, 2020, you have the following rights:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data, subject to legal obligations.
• Right to Object: You may object to the processing of your personal data under certain circumstances.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, and regular security assessments.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies help us understand your preferences and tailor our services accordingly. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

January 13th, 2025